Within 14 days after payment you may cancel your order anytime. We will refund all payments that we received from you. The withdraw action has to be taken before the start of testing at our labs.
In addition to that we grant you an extraordinary right to withdrawal from your contract. Maybe you cannot convince all participants to partake in a witnessed sampling or the reason for this DNA test has changed. In any case you may contact us to cancel the order and withdraw from your contract
Which deadline has to be considered for a withdrawal?
- your statuary right of revocation terminates after 14 days. We repay the money we received from you. Please read your Right of Revocatuion carefully to check for exceptions
- after the period of 14 days we grant you an extraordinary right to withdraw from the contract. We will charge only administrative effort (data & money management, test kit and such)