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Right of Revocation

Right of Revocation

You have the right to cancel the contract within 14 days without stating reasons (must be before the start of testing in lab).

To exercise your right of revocation your written withdrawal must be sent in good time to

For this written withdrawal you may use, if you like, the prepared exemplary form. But, of course, you may also send us your withdrawal in your own words.

In case we receive your written order cancellation we will confirm your cancellation immediately.

Result of a revocation

In case you cancel your order we will refund all payments immediately but no later than 14 days after having received your withdrawal. We will refund your payment by the same way of payment with which we have received your original payment. We will not debit you with any payment charges for the refund.

In case you exercise your right of revocation after having submitted all documents, samples and the payment we will have already started the analysis. You will then have to pay the for the actual accrued costs.

If you have asked for commencement of services prior to the end of the withdrawal period (by submission of the complete documents and of all samples), you will made liable for all services which have been provided to the point in time until we received notice from you that you are making use of your right of withdrawal. The amount of payment for services provided until then, will correspond to the sum of all services provided in proportion to the total services defined in the contract.

Before commencement of analysis/ services the amount due is for administration. After commencement of analysis the amount due corresponds to the accrued costs of services provided until the point of time of our knowledge of your withdrawal.


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